92,454 Group employees

88% of employees are under permanent employment contracts

14,113 of employees on permanent contracts work part time, therefore 82% of the Group’s employees on permanent contracts are full time;

83.8% of part-time employees are women and 96.8% are non-managers;

97% of managers on permanent contracts and 78% of non-managers on permanent contracts work full time;

37.1 years is the average age of employees on permanent contracts in 2007;

8.16 years is the average length of service of employees on permanent contracts;

1 251 disabled workers

*Figures at 31 December 2007, covering the management-reporting scope